Your Questions, Answered 🔍

At Apex Gear, we believe in clarity, not confusion. Below, find answers to common questions about our services, products, and guarantees. Still unsure? Contact us at support@apexgear.com.au – we reply within 2 hours!

📦 SHIPPING & RETURNS

Q: How fast is shipping?

  • ORDER PROCESS :  3 - 5 (order by 3 PM)

  • STANDARD SHIPPING : 7 - 15 days

  • EXPRESS SHIPPING : 3–6 business days
    Free EXPRESS shipping on orders over $150

Q: What if my kit doesn’t perform?
Try it for 30 days. Not satisfied? Full refund – no questions asked.

Q: Do you ship internationally?
Not yet – but we’re working on it! (Follow our socials for updates.)

đź’ˇ PRO TIPS & TRICKS

Q: How often should I detail my car?

  • Basic Wash: Weekly (or after beach trips)

  • Full Detail: Every 3–6 months

Q: Can I use your wheel cleaner on matte rims?
Yes! Our pH-neutral formula is safe for all finishes – even carbon fiber.

Q: What’s the #1 mistake DIYers make?
Drying with bath towels (causes swirls). Always use our plush micro fiber drying towels!

🤝 OUR GUARANTEES

✅ 14-Day Money-Back Guarantee – Love it or your money back
✅ Detailer Support – Text our team for free advice

Still Have Questions?
We’re here MON–FRI, 9 AM–5 PM. DM us on Social Media.

– The Apex Gear Team